Testimonials
“At all times Grace acted with the utmost of professionalism, dedication and courtesy to myself, family and staff and for this we are all extremely grateful.”
“I know first hand the difficulties of juggling changing requirements of the corporate traveller and you certainly did Qantas proud by never letting anything appear to be a burden, rather you were always welcoming of our needs and we found comfort in knowing that you had matters in hand allowing us to get on with business.” Christopher Agius
“Grace managed a very complicated itinerary for four round-the-world first class passengers. Every request was fulfilled with great ease and promptness. Grace was unfailingly pleasant to deal with and conveyed a genuine concern that we be provided with the best itinerary possible to ensure the most comfortable travel experience.”
“Grace exceeded all my expectations and provided truly first class service. I must confess that when initially booking this itinerary I had just finalized the same itinerary with a Star Alliance competitor. However, it was Grace’s personal service and exceptional attention to detail that persuaded me to book with her.” Luke Fehon
“Ms. Lech listened carefully to our involved itinerary, was unfailingly helpful and made us feel that we were more than just another statistic in her diary. If the rest of the staff in the Travel Centre are as helpful and have such a welcoming smile then you are all to be congratulated”.
“We have now finalized our travel plans and feel totally confident that we have put ourselves in the best hands possible to ensure a safe and memorable nine weeks away.” Robert Holden - Australian Author
“Grace while organising a booking to Singapore, showed the ability to problem solve, use her initiative and to act in a fair and positive manner on not only one occasion but two.”
“The whole trip was so incredibly enjoyable because there was absolutely no fuss on the accommodation, flights, transfers etc side of things… I can't begin to tell you how confidence inspiring that is! So congratulations to you Grace.”
“Please, feel free to pass this note onto your manager… I would be disappointed if they didn't already know of the
above.” Joshua Booyens
"Thank you for the great work you have done for us all over the past few years – our travel plans & itineraries have always gone smoothly and your suggestions have been most helpful.” David Kilner